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Terms Of Use

Last updated September 21, 2024

AGREEMENT TO OUR LEGAL TERMS

We are Nutralink Wellness Private Limited, doing business as Nutralink (‘Company’, ‘we’, ‘us’, or ‘our’), a company registered in India at Ahmedabad, Gujarat, India.

We operate the website https://nutralink.in (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

The platform offers you exceptional products and services. While we strive to provide accurate and updated information regarding the products described on the Site, we make no guarantee that the product descriptions and information are complete, accurate, timely, or free from error.

These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity (“You”), and Nutralink Wellness Private Limited, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be deemed to have been made aware of, and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 13 years of age. All users who are minors in the jurisdiction where they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, your parent or guardian must read and agree to these Legal Terms prior to your use of the Services.

OUR SERVICES

The information provided while using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and worldwide.

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use only.

YOUR USE OF OUR SERVICES

Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable license to:

  • Access the Services; and
  • Download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use.

Except as outlined in this section or elsewhere in our Legal Terms, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

If you wish to make use of the Services, Content, or Marks beyond what is set out in this section, please address your request to: care@nutralink.in. If we grant permission to post, reproduce, or display any part of our Services or Content, you must identify us as the owners or licensors and ensure that any copyright or proprietary notice is visible on the content.

We reserve all rights not expressly granted to you regarding the Services, Content, and Marks.
Any breach of these intellectual property rights will constitute a material breach of our Legal Terms, and your right to use our Services will terminate immediately.

YOUR SUBMISSIONS

Please carefully review this section along with the “PROHIBITED ACTIVITIES” section before using our Services to understand the rights you give us and your obligations when you post or upload any content through the Services.

  • Submissions: By sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submissions. We shall own the Submission and may use it for any lawful purpose, without acknowledgment or compensation to you.
  • Responsibility for Your Submissions: By sending us Submissions, you:
    • Confirm that you have read and agree with our “PROHIBITED ACTIVITIES” section and will not post or transmit any Submission that is illegal, harassing, harmful, defamatory, obscene, abusive, discriminatory, or misleading.
    • Waive any moral rights to the Submission (where applicable).
    • Warrant that the Submission is original or that you have the necessary rights to submit it.
    • Warrant that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and expressly agree to reimburse us for any losses resulting from your breach of this section, third-party intellectual property rights, or applicable law.

USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete.
  2. You will maintain and promptly update such information.
  3. You have the legal capacity to comply with these Legal Terms.
  4. You are not under 13 years old.
  5. You are not a minor in your jurisdiction, or if you are, you have parental permission.
  6. You will not access the Services through automated means (e.g., bots, scripts).
  7. You will not use the Services for any illegal purpose.
  8. Your use of the Services will comply with applicable laws and regulations.

If any information you provide is false or incomplete, we may suspend or terminate your account.

USER REGISTRATION

You may be required to register for the Services. You agree to keep your password confidential and are responsible for all use of your account. We reserve the right to change or remove a username if deemed inappropriate.

PRODUCTS

We strive to display the colors, features, and details of products as accurately as possible on the Services, but we cannot guarantee that these will be error-free or reflect the actual product.
Products are subject to availability, and we reserve the right to discontinue products or change prices at any time.

PURCHASES AND PAYMENT

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • UPI
  • RuPay
  • Debit Card
  • Credit Card
  • Net Banking
  • Cash on Delivery (COD)

You agree to provide current, complete, and accurate purchase information for all transactions. You must also promptly update account details, including payment information, to ensure successful transactions. Sales tax may apply to your purchase, and prices may change. All payments are in INR.

You authorize us to charge your chosen payment method for the agreed amount upon placing an order.
We reserve the right to correct any pricing errors and refuse any order that appears to be placed by dealers, resellers, or distributors.

SUBSCRIPTIONS

Billing and Renewal

Your subscription will automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring prior approval for each charge, until you cancel. The billing cycle length depends on the subscription plan you selected.

Cancellation

You can cancel your subscription anytime by logging into your account. Cancellation takes effect at the end of the current paid term. For any questions or dissatisfaction, contact us at care@nutralink.in.

RETURN POLICY

Please review our Return Policy posted on the website before making any purchases.

PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which they are available. Any commercial use must be endorsed or approved by us.
As a user of the Services, you agree not to:

  • Systematically retrieve data or content to create a compilation or directory without permission.
  • Trick, defraud, or mislead us or other users, especially for sensitive information.
  • Circumvent or interfere with security features of the Services.
  • Disparage or harm us or the Services.
  • Use information from the Services to harass or harm another person.
  • Make improper use of support services or submit false reports of misconduct.
  • Use the Services unlawfully.
  • Engage in unauthorized framing or linking of the Services.
  • Upload or transmit viruses or disruptive material, including excessive spamming.
  • Engage in automated use of the system like scripts for data mining or comments.
  • Delete any copyright notices from content.
  • Impersonate other users or use another’s username.
  • Upload or transmit passive information collection mechanisms like cookies or gifs.
  • Disrupt or burden the Services or networks connected to the Services.
  • Harass, annoy, intimidate, or threaten our employees or agents.
  • Bypass measures restricting access to the Services.
  • Copy or adapt the Services’ software or code.
  • Reverse-engineer the Services’ software unless allowed by applicable law.
  • Launch or distribute unauthorized automated systems like spiders or robots.
  • Use a purchasing agent to make purchases on the Services.
  • Use the Services to compete with us or for any unauthorized commercial use.
  • Republish, sell, rent, or redistribute material from https://nutralink.in.

USER-GENERATED CONTRIBUTIONS

The Services do not allow users to submit content. However, we may allow you to create, submit, post, display, or broadcast content, including text, video, audio, graphics, comments, and other materials (“Contributions”). These Contributions may be viewable by other users and third-party websites, and are treated per our Privacy Policy. When you submit Contributions, you represent and warrant that:

  • Your Contributions do not infringe on any third-party rights, including copyrights, patents, or moral rights.
  • You have all necessary rights, licenses, consents, and permissions to use and authorize the use of your Contributions as described in the Services’ Legal Terms.
  • You have written consent from any identifiable person in your Contributions.
  • Your Contributions are not false, misleading, or inaccurate.
  • Your Contributions are not unsolicited promotions, spam, or pyramid schemes.
  • Your Contributions are not obscene, violent, harassing, defamatory, or objectionable.
  • Your Contributions do not ridicule, intimidate, or abuse others.
  • Your Contributions do not violate privacy or publicity rights.
  • Your Contributions do not include comments related to race, gender, sexual preference, or disability.
  • Your Contributions do not link to material that violates any provision of these Legal Terms or applicable law.

Violating these terms may result in termination or suspension of your rights to use the Services.

CONTRIBUTION LICENSE

You agree that we may access, store, process, and use any information or personal data you provide according to our Privacy Policy and your choices (including settings).

By submitting feedback regarding the Services, you agree that we can use and share it without compensation to you.

We do not claim ownership of your Contributions. You retain full ownership and any intellectual property rights associated with them. We are not responsible for statements made in your Contributions. You are solely responsible for your Contributions and agree to hold us harmless from any legal actions regarding them.

GUIDELINES FOR REVIEWS

If you post a review on the Services, you must:

  1. Have firsthand experience with the person/entity being reviewed.
  2. Avoid offensive, profane, racist, or abusive language.
  3. Avoid discriminatory comments based on religion, race, gender, etc.
  4. Refrain from referencing illegal activity.
  5. Not be affiliated with competitors when posting negative reviews.
  6. Avoid making conclusions about the legality of conduct.
  7. Refrain from posting false or misleading information.
  8. Avoid organizing campaigns to post reviews, either positive or negative.

We reserve the right to accept, reject, or remove reviews at our discretion. Reviews are not endorsed by us and represent the opinions of the reviewers, not us or our affiliates. We assume no liability for any reviews or related claims.

By posting a review, you grant us a non-exclusive, perpetual, worldwide, royalty-free license to reproduce, modify, translate, and distribute your review.

THIRD-PARTY WEBSITES AND CONTENT

The Services may include links to third-party websites (“Third-Party Websites”) and content from third parties (“Third-Party Content”). We do not monitor or verify the accuracy, appropriateness, or completeness of Third-Party Websites or Content and are not responsible for any Third-Party Websites or Content accessed via the Services.

The inclusion of any Third-Party Websites or Content does not imply endorsement by us. Accessing Third-Party Websites or using Third-Party Content is at your own risk, and you should review the applicable terms and policies of those sites. We are not responsible for any purchases made through Third-Party Websites, which are between you and the third party.

You agree that we are not responsible for any harm caused by your interaction with or purchase of products from Third-Party Websites, or any losses incurred through their use.

SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

  1. Monitor the Services for violations of these Legal Terms.
  2. Take legal action against anyone violating the law or these Terms, including reporting them to law enforcement.
  3. Refuse, restrict, or disable access to any Contributions or portions of the Services at our discretion.
  4. Remove or disable any content that is excessive in size or burdensome to our systems.
  5. Manage the Services to protect our rights and property and ensure their proper functioning.

PRIVACY POLICY

We prioritize data privacy and security. Please review our Privacy Policy. By using the Services, you agree to the terms outlined in the Privacy Policy, which is part of these Legal Terms.

Please note that the Services are hosted in India. If you access the Services from outside India, by continuing to use the Services, you consent to the transfer and processing of your data in India.

TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. Without limiting any other provision of these Legal Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses) to any person for any reason or for no reason. This includes, without limitation, breaches of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation. We may terminate your use or participation in the Services or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including, without limitation, pursuing civil, criminal, and injunctive redress.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of India. Nutralink Wellness Private Limited and yourself irrevocably consent that the courts of India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as part of this clause. The number of arbitrators shall be three (3). The seat, or legal place, of arbitration shall be Ahmedabad, India. The language of the proceedings shall be English and Hindi. The governing law of these Legal Terms shall be the substantive law of India.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilise class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the Services’ content or the content of any websites or mobile applications linked to the Services and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Services, (3) any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the Services, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Services by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Services. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Services, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgement and exercise caution where appropriate.

LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all respective officers, agents, partners, and employees, from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) your breach of these Legal Terms; (3) any breach of your representations and warranties set forth herein; (4) your violation of the rights of any third party, including intellectual property rights; or (5) any overt harmful act toward another user of the Services with whom you connected via the Services. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will make reasonable efforts to notify you of any claim, action, or proceeding subject to this indemnification upon becoming aware of it.

USER DATA

We will maintain certain data you transmit to the Services for managing performance, as well as data relating to your use of the Services. Although we perform routine backups, you are solely responsible for all data you transmit or that relates to any activity undertaken using the Services. You agree that we shall have no liability for any loss or corruption of such data, and you hereby waive any right of action against us arising from any such loss or corruption.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature or non-electronic records, or to payments or the granting of credits by means other than electronic means.

SMS TEXT MESSAGING

Opting Out:
If at any time you wish to stop receiving SMS messages from us, please email us at care@nutralink.in.

Message and Data Rates:
Please be aware that message and data rates may apply to any SMS messages sent or received, as determined by your carrier and your mobile plan.

Support:
If you have questions or need assistance regarding our SMS communications, please email us at care@nutralink.in.

MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We are not responsible for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable, and it does not affect the validity or enforceability of any remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and us as a result of these Legal Terms or your use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signatures.

CONTACT US

To resolve a complaint regarding the Services or for further information regarding their use, please contact us at:

Nutralink Wellness Private Limited
303 Navdeep Apartment, Ellis Bridge Road, Ahmedabad, Gujarat, India
Phone: 08062180851
Email: care@nutralink.in