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Privacy Policy

Last updated: September 21, 2024

Privacy Notice for Nutralink Wellness Private Limited

This Privacy Notice for Nutralink Wellness Private Limited (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”). We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

Additionally, we use a third-party payment gateway (PhonePe Payment Gateway) for check-out and transactions done on our website. We are not responsible for any privacy breaches or compromises incurred on their end. You may review their privacy policy at www.phonepe.com/privacy-policy/.


WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you:

  • Register on the Services
  • Express an interest in obtaining information about us or our products and Services
  • Participate in activities on the Services
  • Otherwise contact us

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

  • Your IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Device name
  • Country
  • Location
  • Information about how and when you use our Services
  • Other technical information

This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.


HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Provide, improve, and administer our Services
  • Communicate with you
  • Ensure security and fraud prevention
  • Comply with laws

We may also process your information for other purposes with your consent.


WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some online tracking technologies help us:

  • Maintain the security of our Services
  • Prevent crashes
  • Fix bugs
  • Save your preferences
  • Assist with basic site functions

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including managing and displaying advertisements tailored to your interests. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests, which may appear on our Services or other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.


SECURITY OF YOUR INFORMATION

We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us.


HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Our Services offer you the ability to register and log in using your third-party social media account details (like your Meta or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned but will often include your name, email address, and other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes described in this Privacy Notice or otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.


HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.


DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.


WHAT ARE YOUR PRIVACY RIGHTS?

If we are relying on your consent to process your personal information (which may be express and/or implied consent depending on the applicable law), you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us.

Please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information
If you would like to review or change the information in your account or terminate your account, you can do so by contacting us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.


DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.


HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.


HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at: